Customer Review Advisor in bet365 2022 at Stoke-on-Trent,England,UnitedKingdom

Website bet365

This Job Listing is about bet365 in Stoke-on-Trent,England,UnitedKingdom 2022

About the job

As a Customer Review Advisor, you will need to be inquisitive, analytical, and logical, with a keen eye for detail.

Our specialised Customer Review Team are responsible for reviewing customers’ accounts and identifying high-risk behaviours. Following your review of an account, you have the opportunity to write and present information in a report format.

We are looking for a candidate who recognises key factors and changes, demonstrates a strategic way of thinking whilst escalating their findings accordingly.

This role is perfect for an enthusiastic individual who has a passion for accuracy, efficiency and evaluation.

You will work any five days from seven between the hours of 09:00-20:00. Following the successful completion of training, you will have the option to work three days from home, and two days in office under our hybrid working policy.

In return, we offer a competitive salary, as well as an enhanced rate for working evenings and weekends, an annual bonus scheme and many more benefits.

Previous experience in an analytical role is desirable, however to support you a comprehensive training plan is provided.

Preferred Skills, Qualifications and Experience:

  • Critical eye for investigating areas of high-risk activity.
  • Logical approach to problem solving and investigation.
  • Good knowledge of Microsoft applications including Excel and Word.
  • Enthusiasm to learn new skills.
  • Excellent written and verbal communication.
  • Ability to multi-task.
  • Self-motivation.
  • Ability to interpret data.

Main Responsibilities:

  • Ensuring that high-risk scenarios are appropriately identified and escalated.
  • Evaluating customer account activity and understanding potential risks to the business.
  • Conducting thorough and detailed reviews of customer accounts to a good standard.
  • Completing investigative profiling using open source.
  • Working within a team environment.

The closing date for applications is 01/12/2022.

If you believe you possess the skills and experience necessary for this role then please email your CV and Covering Letter quoting the Position Reference CRAS1122LI to [email protected] Alternatively you can click the link to apply.

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Company: bet365
Vacancy Type: Full Time
Job Location: Stoke-on-Trent,England,UnitedKingdom
Application Deadline: N/A

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